Mark Sullivan has more than 20 years of experience building and scaling profitable companies. When Mark heard about ERC Specialists, he immediately saw the opportunity to help thousands of business owners recover from the pandemic, and he answered the call to lead our company as CEO.
Over the last 10 years, Mark has founded and launched 5 different companies that each hit $1m in sales in their first 12 months in business. During that time as a co-owner and acting CEO, he generated over $30m+ in revenue. As acting CEO for ERC Specialists, he’s had the opportunity to oversee over half a billion dollars of filed credits helping thousands of businesses access COVID-19 relief funds.
As the leader of ERC Specialists, Mark drives the company’s strong commitment to its mission of empowering growth, which includes the growth of our employees, customers, community relationships, and affiliates. He’s relentlessly committed to the cause of helping business owners and is working hard each day to make it a reality.
Mark has a passion for life, family, and creating solutions that help others. When Mark is not building world-class companies, you’ll find him on an ATV exploring the mountains of Utah, playing basketball with his four sons, or savoring the sweet life with his wife April.
Having held senior-level positions including VP of Operations, VP of HR & Customer Service, VP of Sales, President, COO, and CEO, Shane has a unique ability to develop, manage, and execute both high-level strategic plans and detailed tactical campaigns.
At ERC Specialists, Shane is accountable for all operating business segments of the company. He provides leadership, management, and vision to ensure proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization, increase operating efficiency and maintain financial strength.
Shane lives his life by this motto: “Work Hard, Smart, and Inspired.” He and his wife Angie have three daughters and reside in Orem, Utah. When he’s not working, Shane enjoys baking cookies, taking road trips with his family, fishing, and mountain biking.
Justin Atkinson has spent most of his professional career building and managing sales teams, as well as targeting new product development within growth markets. Although Justin is passionate about the sales process, what he always enjoyed most was using systems and processes that allowed him to scale his own efforts. Justin has always had an entrepreneurial nature, which he has used to see his professional opportunities as his own business to create.
When Justin first heard about the ERC program he quickly saw the lack of infrastructure to support this critical program. With small businesses struggling due to the pandemic and few business owners aware the program even existed, he immediately began building a system that would make this program available to all businesses that desperately needed the support. By utilizing his previous in-depth experience and understanding of the sales process, combined with his ability to engineer processes and systems, Justin was able to create a scalable system that is now providing access to this critical program for thousands of businesses.
Justin is passionate about solving big problems with solutions that encourage empowerment. While he loves this endeavor his true passion is his family. He enjoys the challenges and joys of raising 4 children with his wife, Erin.
Josh has been an entrepreneur for almost 20 years. His primary focus is investing in residential and commercial real estate. Josh’s key expertise includes asset and portfolio management, broker relations, investor and client relations, banking relations, economic and demographic trends, market analysis, due diligence oversight, financing oversight, acquisition and disposition strategies, transaction oversight and business development.
When Josh first learned about the ERC, he spoke to some CPAs and payroll firms but was unsuccessful in finding a solution for his company’s filings, so he took it upon himself to help other businesses receive this credit from the government. He took the approach of the book “Who not How” to hire top experts who specialize in this niche program. With his dream team in place, Josh now leads business development and marketing at ERC Specialists.
When Josh isn’t working, he’s spending time with his wife of 21 years, Taryn, and his four children. Josh grew up in Morgan, UT where he was a multi-sport athlete but his love was in basketball. Now, years later, he gives back by coaching local students to succeed both in sports and in life.
Mark Morrell joined ERC Specialists in 2021 after decades leading teams at Disneyland Resort, the Utah Jazz Organization, and Brigham Young University. Mark holds an ITIL V4 Pink Elephant certification in Information Technology Infrastructure Library management and is also a Certified Scrum Product Owner from the Scrum Alliance. He is also addicted to audiobooks and is a strong advocate of “Commuter University”.
As a leader of ERC Specialists’ Customer Fulfillment department, Mark loves to incorporate his Disney background into all aspects of the customer experience. He helps oversee the entire process of gathering, evaluating, and processing customer documentation accurately and expeditiously. Mark’s favorite thing about his role at ERC Specialists is that he’s able to align with the vision and values of the organization. Serving small business owners and assisting them in a way that can ultimately help them serve their customers is what really rang true for Mark. He believes that small businesses are the backbone of this great country and he’s all about assisting them in being successful.
Mark’s biggest passion is his amazing wife and three children. They love making memories while traveling and road tripping. When Mark isn’t focused on providing legendary service and value, you can find him golfing, trail running, eating delicious food, and planning his next family trip.
As the ERC Specialists legal team leader, Rocky Crofts advises the company related to all legal matters, supervises compliance and risk management, and signs all documents necessary for our clients to receive the ERTC. Rocky graduated from Weber State University, holds law degrees from the University of Idaho and the University of Miami, and has been a proud member of the Utah State Bar since 2003. He’s owned his private practice since 2005, focusing on commercial and residential real estate law.
Rocky’s favorite thing about working at ERC Specialists is the extraordinary people he associates with daily. He loves building things and being part of a team full of remarkable men and women of intelligence and integrity. Rocky resides in Roy, Utah, with his wife Stacy, three sons, and two labs named Havoc and Storm. He’s an avid hunter and fisherman who enjoys traveling to new places with his family.
A long career in strategic planning and real estate operations offers Chandler a broad perspective on U.S. small businesses, which he employs at ERC Specialists to serve our clients with humor and grace.
Chandler is responsible for overseeing and managing the daily operations of our Customer Service and Support Department. He says: “The most fulfilling part of my job is assisting small businesses that were negatively impacted by the coronavirus and to see the impact of the refund. One other aspect that fulfills my day is the family we have created at ERC Specialists and the unity we have within our company.”
Chandler is a proud member of the Lumbee Tribe in Pembroke, North Carolina, and he and his wife Jessica have four children. Chandler enjoys playing basketball, spending time with family, and real estate investing in his spare time.
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